Privacy Policy

Our Commitment to Privacy

Tharovexlumi respects your privacy and is committed to protecting your personal information in accordance with UK data protection laws.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or visit our website.

Information We Collect

We collect personal information that you provide directly to us and information automatically collected through your use of our services:

• • Contact details including name, email address, phone number, and postal address
• • Financial information relevant to our consultation services, including asset amounts and financial goals
• • Communication preferences and consultation history
• • Website usage data, IP addresses, and browser information through cookies and analytics tools

How We Use Your Information

We process your personal data for the following purposes:

• • Providing financial planning consultation services and responding to your inquiries
• • Communicating with you about our services, appointments, and relevant updates
• • Improving our website functionality and user experience through analytics
• • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Primary Legal Basis: We process your data on the basis of legitimate interest for service provision and your consent for marketing communications

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

• • With professional service providers who assist in delivering our services, under strict confidentiality agreements
• • When required by law, regulation, or to comply with legal processes
• • To protect our rights, property, or safety, or that of our clients or others

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client consultation records are typically retained for 7 years after the end of our service relationship.

Your Data Protection Rights

Under UK data protection law, you have the following rights:

• • Access to your personal data and information about how we process it
• • Rectification of inaccurate or incomplete personal data
• • Erasure of your personal data in certain circumstances
• • Restriction of processing in specific situations
• • Objection to processing based on legitimate interests

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and provide personalised content.

For detailed information about our cookie practices, please see our Cookie Policy. Cookie Policy.

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through our website or direct communication.

Contact Information

For questions about this Privacy Policy or your data rights, please contact us at [email protected] or +44 20 9941 9109.